Warranty Explained

All Aftron Major Appliances (Washers, Fridge, Freezers, Air Conditioners, Cooking Range) carry 1 year warranty that covers parts and labour for all Aftron products purchased from authorized outlets within UAE.

1 year warranty

is effective from the date of purchase. Proof of purchase by way of receipt should be presented, showing date, model purchased and outlet. This 1 year warranty is limited to repairs and replacement of defective parts.

2 years warranty

is applicable to all Aftron small domestic appliances. Eg: kettles, toasters, blenders, rice cookers, vacuums and microwaves etc. The 2 year is effective from the date of purchase. Proof of purchase by way of receipt should be presented, showing date, model purchased and outlet. This 2 year warranty is honored by a replacement model if the product is found to be faulty, and not purposefully damaged.

5 years warranty

applies to all Aftron Air conditioner compressors only. Please note that any failure of the compressor would be confirmed and replaced by Techserve only. Limited to the supply of compressor only and the purchase will be liable for labour charges and consumables supplied, as in gas charging, oil changing etc..

Al-Futtaim Electronics reserves the right to repair or replace a product with an equivalent product. Warranty on repaired or replaced products shall be no more than the balance of the original warranty.  

This domestic warranty is applicable within the UAE and does not extend to products that have been taken out of country by the original purchaser.
WARRANTY DOES NOT COVER: Consumable items such as Tapes, SD cards, Software, Projector lamps, Glass parts, Plastic Cooking Parts for Microwave Oven, Carrying Cases, Camera lenses, Filters, Batteries.

WARRANTY DOES NOT APPLY IN CASES WHERE: Product has been dropped, mishandled, burnt, damaged, water immersion/ingress, excessive heat or humidity (beyond rated limits), excessive dust/sand exposure, or self repairs by the purchaser or any unauthorized service dealer. Neither does the warranty cover natural wear and tear to the product or any other causes beyond the control of an authorized service centre.